Frequently asked questions

Is the quote really free, with no obligation?

Yes, always. You're welcome to get a quote and decide later, or not to go ahead at all.

How quickly can you clear a property?

Most clearances can be booked within a week or two, but we'll always work to your timeline, not ours.

Do I need to be present on the day?

No — many families prefer not to be. We're happy to work from instructions and photos if that's easier.

What happens to items I want to keep?

Just set them aside or let us know in advance. Nothing sentimental is ever disposed of without your say-so.

Can you work alongside a solicitor for probate?

Yes — we regularly coordinate timing and paperwork with executors and probate solicitors.

What happens to the things you remove?

Usable items are donated to local charities wherever possible, the rest is sorted for recycling, and anything that must go to landfill is kept to a minimum.

Do you cover hoarding situations?

Yes. We handle hoarding clearance sensitively and without judgement, often alongside a bereavement.

How do I list my business in the directory?

Visit the Business Directory page and choose "List Your Business" — most categories are a simple yearly fee by PayPal, and registered charities are listed free.