GriefChat

GriefChat is an online bereavement support service helping people cope with the emotional challenges of losing someone important. Through its accessible live chat platform, individuals can speak confidentially with qualified bereavement counsellors, share their experiences and receive compassionate, nonjudgmental support.

The free instant messaging service operates Monday to Friday, from 9am to 9pm GMT, through participating partner organisations. It offers a welcoming space to explore difficult feelings, ask questions and discover further sources of help.

For those seeking ongoing support, GriefChat also provides bookable one-to-one bereavement counselling by telephone, webcam, live chat or, where available, in person, with fees applying. The organisation works with employers, universities, charities and funeral providers to make professional support more accessible.

By combining practical guidance with genuine understanding, GriefChat helps bereaved people feel heard, supported and less alone as they navigate grief at their pace.